The Three Dimensions
Problem Pressure (Difficulty + Arrival Rate)
How much pressure the organisation carries relative to its capacity to process it. Pressure combines problem difficulty (effort per problem) and problem arrival rate (new problems per organisational iteration). High pressure means more problem-demand than the system can absorb.
Decision Structure
Who gets to participate in which choice opportunities. This determines where attention and effort actually go.
Access Structure
Which problems can reach which choice opportunities. This determines whether problems even reach places where they could be resolved.
The Classification Grid
Decision structure plus access structure gives the organisation type. Problem pressure changes how severe the pattern feels, but it does not change the type.
The five labels in this site are working diagnostic labels for Explorer and Assess. They help interpretation in this module; they do not replace the original model terms.
| Open access | Hierarchical access | Specialized access | |
|---|---|---|---|
| Open participation decision | Complexity-Informed | Inverse Mix | Inverse Mix |
| Hierarchical decision | The Mix | Coherent Traditional | The Mix |
| Specialized decision | Inverse Mix | The Mix | Siloed |
Some decision/access combinations intentionally map to the same cluster in Explorer and Assess.
The Five Types
The Coherent Traditional Organisation
Hierarchical decision · Hierarchical access
Problems usually reach the right forums. Decisions are made by the people expected to make them. Governance and reporting lines are mostly aligned with the work, so the system behaves close to its formal design. In this case, the Garbage Can Model has less explanatory power.
The Complexity-Informed Organisation
Open participation decision · Open access
What you notice first is permeability: problems surface in many places, and participation follows expertise more than rank. This is not disorder. It is a different operating logic. The main risk is traceability: decisions happen, but it is harder to see who decided what, and whether the original problem was solved or just moved.
The Mix
Hierarchical decision · Open or Specialized access
This is the common mismatch: emergent work, hierarchical decision rights. Problems emerge where the work happens, but authority sits elsewhere. So teams spend energy translating and escalating rather than resolving. The structural gap is persistent, not accidental.
The Inverse Mix
Open participation or Specialized decision · Hierarchical or Specialized access
Decision forums can be open or responsive once a problem gets in. The bottleneck is earlier: problem access is filtered. Edge problems travel slowly or not at all, so the room can be ready to decide but still decide the wrong things.
The Siloed Organisation
Specialized decision · Specialized access
On the org chart this looks clean: fixed channels, fixed owners, fixed forums. In practice, cross-cutting problems get stranded between boundaries. When no formal forum owns the issue, work either disappears from view or gets handled informally outside governance.
Explore Further
See the model in action or assess your own organisation: